This Privacy Policy explains how ARISE CRM LLC ("we," "us," or "our"), operated at arisecrm.co, collects, uses, and protects your personal information when you visit our website or use our services. By using arisecrm.co, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of information when you interact with our website or services:
- Full name
- Email address
- Phone number
- Business name and business-related information
- Payment information (credit card details, billing address) processed securely through our third-party payment processor
- Any other information you voluntarily provide through forms, calls, or communications with us
3. SMS / Text Message Communications
ARISE CRM LLC offers SMS and text message communications as part of our service delivery. By providing your phone number and agreeing to our terms, you consent to receive text messages from us related to your account, service updates, and promotional offers.
How You Opt In
You opt in to receive SMS messages by:
- Submitting your phone number through our website contact or sign-up forms
- Booking a demo call or free trial through arisecrm.co
- Verbally agreeing to receive texts during an onboarding call
Your SMS opt-in information will never be shared, sold, or transferred to third parties for marketing purposes. This information is used solely to communicate with you about your ARISE CRM LLC account and services.
Message Frequency
Message frequency varies based on your account activity and service plan. You may receive up to 4-8 messages per month related to your account, results updates, and service communications.
How to Opt Out
You can opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out you will receive one final confirmation message and no further texts will be sent.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. ARISE CRM LLC is not responsible for any charges incurred from your carrier.
Help
Reply HELP to any message for assistance or contact us directly at [email protected].
4. How We Use Your Information
We use your information to:
- Provide and deliver our services to you
- Process payments and send transaction confirmations
- Communicate with you about your account or services
- Send updates, marketing communications, and promotional offers (you may opt out at any time)
- Improve our website and services
- Comply with legal obligations
5. How We Share Your Information
We do not sell your personal information. We may share it with:
- Third-party service providers who help us operate our business (payment processors, CRM software, email platforms)
- Legal authorities if required by law or to protect our rights
- Business successors in the event of a merger, acquisition, or sale of assets
6. Payment Information
Payment information is processed through secure third-party payment processors. We do not store your full credit card details on our servers. By providing payment information you authorize us to charge the applicable fees for your selected services.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at [email protected].
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
- Lodge a complaint with a relevant data protection authority
Our website may use cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser at any time. Continued use of our website after being notified of cookie use constitutes your consent.
10. Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
12. Children's Privacy
Our services are intended for business owners and professionals only. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from someone under 18 please contact us immediately at [email protected] and we will take steps to delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy please contact us at:
